MANAJEMEN KUALITAS
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RPS
Week 1 : The Total Quality Approach to Quality Management: Achieving Organizational Excellence
Forum to Week 1 : The Total Quality Approach to Quality Management: Achieving Organizational Excellence
PPT. The Total Quality Approach to Quality Management: Achieving Organizational Excellence
Video 1. The Total Quality Approach to Quality Management: Achieving Organizational Excellence
Video 2. The Total Quality Approach to Quality Management: Achieving Organizational Excellence
Video 3. The Total Quality Approach to Quality Management: Achieving Organizational Excellence
Week 2 : Strategic Management: Planning and Execution for Competitive Advantage
Forum to Week 2 : Strategic Management: Planning and Execution for Competitive Advantage
PPT. Strategic Management: Planning and Execution for Competitive Advantage
Video 1. Strategic Management: Planning and Execution for Competitive Advantage
Week 3 : Quality Culture: Changing Hearts, Minds, and Attitudes
Forum to Week 3 : Quality Culture: Changing Hearts, Minds, and Attitudes
PPT. Quality Culture: Changing Hearts, Minds, and Attitudes
Video 1. Quality Culture: Changing Hearts, Minds, and Attitudes
Resume Week 3
Week 4 : Customer Satisfaction, Retention, and Loyalty
Forum to Week 4 : Customer Satisfaction, Retention, and Loyalty
PPT. Customer Satisfaction, Retention, and Loyalty
Video 1. Customer Satisfaction, Retention, and Loyalty
Video 2. Customer Satisfaction, Retention, and Loyalty
Resume Week 4
Week 5. Overview of Total Quality Tools
Forum to Week 5. Overview of Total Quality Tools
PPT. Overview of Total Quality Tools
Video 1. Overview of Total Quality Tools
Video 2. Overview of Total Quality Tools
Video 3. Overview of Total Quality Tools
Video 4. Overview of Total Quality Tools
Project 1
Week 6. Optimizing and Controlling Process Through Statistical Process Control (1)
Forum to Week 6. Optimizing and Controlling Process Through Statistical Process Control (1)
PPT. ptimizing and Controlling Process Through Statistical Process Control (1)
Video 1. Optimizing and Controlling Process Through Statistical Process Control
Video 2. Optimizing and Controlling Process Through Statistical Process Control
Week 7 : Optimizing and Controlling Process Through Statistical Process Control (2)
Forum to Week 7 : Optimizing and Controlling Process Through Statistical Process Control (2)
PPT. Optimizing and Controlling Process Through Statistical Process Control (2)
Video 3. Optimizing and Controlling Process Through Statistical Process Control
Video 4. Optimizing and Controlling Process Through Statistical Process Control
Week 8. Quiz 1
Quiz 1
Week 9. Quality Function Deployment
Forum to Week 9. Quality Function Deployment
PPT. Quality Function Deployment
Video 1. Quality Function Deployment
Video 2. Quality Function Deployment
Project 2
Week 10. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (1)
Forum to Week 10. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (1)
PPT. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (1)
Video 1. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More
Video 2. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More
Resume Week 10
Week 11. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (2)
Forum to Week 11. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (2)
PPT. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (2)
Video 3. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More
Video 4. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More
Week 12. Benchmarking
Forum to Week 12. Benchmarking
PPT. Benchmarking
Video 1. Benchmarking
Video 2. Benchmarking
Resume Week 12
Week 13. Just In Time / Lean Manufacturing (JIT/LEAN)
Forum to Week 13. Just In Time / Lean Manufacturing (JIT/LEAN)
PPT. Just In Time / Lean Manufacturing (JIT/LEAN)
Video 1. Just In Time / Lean Manufacturing (JIT/LEAN)
Video 2. Just In Time / Lean Manufacturing (JIT/LEAN)
Video 3. Just In Time / Lean Manufacturing (JIT/LEAN)
Week 14. ISO 9000 and Total Quality: The Relationship
Forum to Week 14. ISO 9000 and Total Quality: The Relationship
PPT. ISO 9000 and Total Quality: The Relationship
ISO 9001:2015
Video 1. ISO 9000 and Total Quality: The Relationship
Video 2. ISO 9000 and Total Quality: The Relationship
Video 3. ISO 9000 and Total Quality: The Relationship
Week 15. Implementing Total Quality Management
Forum to Week 15. Implementing Total Quality Management
PPT. Implementing Total Quality Management
Video 1. Implementing Total Quality Management
Video 2. Implementing Total Quality Management
Video 3. Implementing Total Quality Management
Project 3
Peer Review Project 3
Week 16. Quiz 2 & Case Study
Quiz 2
Case Study
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FAKULTAS KOMUNIKASI DAN BISNIS (FKB)
S1 Administrasi Bisnis (International Class)
KBJ2L3-32058
Summary
MANAJEMEN KUALITAS
Teacher:
ARIF KUSWANTO